CriticalDischarge stuck on a task · general_medicineopen since 12 Oct 2026, 11:15 am
Discharge D-104 (Lakshmi Devi) has waited 185 min in bed W2-07; open: await report T-889 (CBC) (lab), discharge medication (pharmacy); 4 patient(s) waiting for a bed in W2
What to do
If you take the recommended option: non-lab tasks done in about 20 min; bed W2-07 frees once report T-889 arrives
| Option | Numbers | Cost | Approver |
|---|---|---|---|
Send the open task(s) to pharmacy with a 20 min deadline recommendedeffect in 20 min |
| the lab report is still open; it is handled under its own issue | Ward in-charge |
Escalate the pharmacy backlog: 5 open discharge tasks, 1 on duty |
| one more person pulled onto discharge work | Pharmacy in-charge |
Decide
Needs Ward in-charge, anyone on the escalation chain, or the Medical Superintendent. Recorded with name and role.
How it connects: 1 upstream, 7 downstream
Caused by
- CriticalA report is late: CBC for Lakshmi Devi is 105 min late, 9th in the central lab queue, and holds a discharge and bed W2-07.
Which is why
- CriticalA bed stays occupied: Bed W2-07 in W2 is held by a discharge, 185 min old, waiting on the CBC report from lab, discharge medication (pharmacy).
- LowA complaint has already come in: A complaint about discharge delay, severity 3.
- CriticalA ward is full while beds sit idle elsewhere: W2 is full: 4 waiting for it (3 boarding elsewhere, 1 just triaged).
- CriticalAdmitted patients are stuck in Emergency: 3 admitted patients are lying in Emergency beds waiting for W2.
- HighA patient is waiting for a bed: Ravi Kumar needs a general bed, waiting 8 min.
- CriticalWaits are longer than usual: Emergency has 15 waiting, mean 64 min against a usual 52 min for this hour.
- HighA complaint has already come in: A complaint about waiting, severity 4.
The records behind it (13)
| patient | Lakshmi Devi | |||||||||
| bed | W2-07 | |||||||||
| ward | W2 | |||||||||
| requested at | 12 Oct 2026, 8:10 am | |||||||||
| age min | 185 | |||||||||
| expected discharge | 12 Oct 2026, 9:00 am | |||||||||
| overdue min | 135 | |||||||||
| open tasks |
| |||||||||
| owner backlog |
| |||||||||
| waiting for this ward | 4 | |||||||||
| own urgency | 4 | |||||||||
| own impact | 7 | |||||||||
| downstream issue count | 7 |
How it was ranked
Urgency 5 of 5, impact 45 (people and beds it touches, downstream included), priority 225 (urgency times impact). Key discharge_stuck:D-104.