LowComplaint explained by an issue · general_medicineopen since 12 Oct 2026, 11:15 am
Complaint F-02 (discharge delay, severity 3) is explained by: Discharge D-104 (Lakshmi Devi) has waited 185 min in bed W2-07; open: await report T-889 (CBC) (lab), discharge medication (pharmacy); 4 patient(s) waiting for a bed in W2
What to do
If you take the recommended option: the patient hears what is being done about discharge_stuck:D-104
| Option | Numbers | Cost | Approver |
|---|---|---|---|
Reply to F-02 with the fix in progress and mark it in progress recommendedeffect in 60 min |
| none | Patient relations |
Decide
Needs Patient relations, anyone on the escalation chain, or the Medical Superintendent. Recorded with name and role.
How it connects: 2 upstream, 0 downstream
Caused by
- CriticalA discharge is stuck: Lakshmi Devi's discharge has waited 185 min in bed W2-07.
- CriticalA report is late: CBC for Lakshmi Devi is 105 min late, 9th in the central lab queue, and holds a discharge and bed W2-07.
Which is why
Nothing downstream.
The records behind it (6)
| complaint | Discharge was promised at nine, still waiting for one report |
| category | discharge_delay |
| severity | 3 |
| age min | 20 |
| explained by | issue_key: discharge_stuck:D-104, summary: Discharge D-104 (Lakshmi Devi) has waited 185 min in bed W2-07; open: await report T-889 (CBC) (lab), discharge medication (pharmacy); 4 patient(s) waiting for a bed in W2 |
| patient | Lakshmi Devi |
How it was ranked
Urgency 2 of 5, impact 1 (people and beds it touches, downstream included), priority 2 (urgency times impact). Key complaint_link:F-02.