MediumComplaints with no signal · paediatricsopen since 12 Oct 2026, 11:15 am

3 cleanliness complaints in Paediatrics with no operational signal the agent can see: go and look

What to do

If you take the recommended option: a person looks where the data cannot see

Option	Numbers	Cost	Approver
Send someone to look at Paediatrics now recommendedeffect in 30 min	complaints nobody has looked at: 3 to 0 complaints	thirty minutes of a ward in-charge	Patient relations
Tell the department head	no number moves	none	Department head

Decide

OptionSend someone to look at Paediatrics nowrecommendedTell the department head

RoleNameNote

Needs Patient relations, anyone on the escalation chain, or the Medical Superintendent. Recorded with name and role.

How it connects: 0 upstream, 0 downstream

Caused by

Nothing upstream. This is a root cause.

Which is why

Nothing downstream.

The records behind it (2)

complaints

age_min	complaint	feedback_id	severity
90	Toilet in the children's ward has not been cleaned since morning	F-05	3
70	Bedsheets not changed, floor sticky	F-06	2
40	Dustbin overflowing near bed 3	F-07	2

operational signal

none: no bed, lab, roster or slot issue in this department matches; somebody needs to look

How it was ranked

Urgency 3 of 5, impact 3 (people and beds it touches, downstream included), priority 9 (urgency times impact). Key unmatched_cluster:paediatrics:cleanliness.